Privacy Policy

SoBe Sugar (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from sobesugar.com.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

When you interact with our website, we may collect the following information:

• Personal Information You Provide:
   
  • Name
  • Email address
  • Billing and shipping address
  • Payment information (processed securely by third-party payment providers; we do not store full credit card details)
  • Phone number (if provided)
     
• Automatically Collected Information:
  • IP address
  • Browser type and version
  • Device type
  • Pages visited, time spent on pages, and general website usage data
  • Cookies and similar technologies
     

We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information to us. Parents or guardians who believe their child has provided us information may contact us at support@sobesugar.com to request deletion.

We use the information collected to:

• Process and deliver your orders
• Provide customer support and respond to inquiries
• Improve and personalize our website and services
• Send order confirmations, shipping updates, and important notices
• Send marketing and promotional communications (only if you opt-in)
• Detect and prevent fraud, security issues, or illegal activity
   

We do not sell your personal information. We may share it only with:

• Service Providers: Payment processors, shipping carriers, and website hosting providers who help us operate our business.
• Legal Compliance: When required by law, regulation, or valid legal request.
• Business Transfers: In the event of a merger, sale, or acquisition of our company.
   

We use cookies and similar tracking tools to:

• Remember your shopping cart
• Improve website performance
• Analyze visitor traffic
• Deliver relevant advertisements (if applicable)
   

You can adjust cookie settings in your browser, but some features may not work properly if cookies are disabled.

Depending on your location, you may have the following rights:

• Access & Portability: Request a copy of the information we hold about you.
• Correction: Request corrections to inaccurate information.
• Deletion: Request we delete your information, subject to legal or contractual requirements.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time by clicking the “unsubscribe” link.
• Do Not Track: We do not respond to “Do Not Track” signals at this time.
   

To exercise these rights, email us at support@sobesugar.com. We may require verification of your identity.

We retain your information only as long as needed to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, or tax requirements
   

We use reasonable technical and organizational measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee the security of your information.

Our products are intended for ages 8 and up, but purchases must be made by adults. We do not knowingly collect personal data from children under 13. If you believe we may have inadvertently collected such information, contact us at support@sobesugar.com for removal.

We may update this Privacy Policy from time to time. Updates will be posted here with a new Effective Date. Continued use of our website after changes means you accept the revised policy.

For questions, requests, or concerns about this Privacy Policy, please contact us:

SoBe Sugar
Email: support@sobesugar.com
Website: https://sobesugar.com
Location: Florida, United States